Why you received a bill from Us

Ketchum, Wood & Burgert Pathology Associates provides services that are separate from those provided by your physician or by the hospital. These services were provided on your behalf at the request of your physician or health care provider.

In a hospital setting, Our services range from oversight of the hospital laboratory where your testing is performed to direct interaction with your particular test or specimen.

For physician office visits, our services are requested by your physician and include processing, reviewing and rendering of a diagnosis for specimens submitted to Our laboratory.

As a courtesy, Ketchum, Wood & Burgert Pathology Associates files a claim to your insurance company. We work with your insurance company to provide all the necessary information to receive payment from them, on your behalf.

You have received a billing statement from us due to of one of the following reasons:

  • As a courtesy, while we are working with your insurance company.
  • We have finished working with your insurance company, and there is a balance due.
  • Your insurance company has indicated that you have a co-payment, co-insurance or deductible that is your responsibility.
  • Your insurance company has denied the claim made on your behalf and the balance is your responsibility.
  • You have no insurance that we are aware of.

If you would like further information please call Our Billing Department at (850) 877-6704.